April 28, KnoxvilleApril 29, BrentwoodApril 30, Jackson |
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| Price for Members: $185 per person (after April 21, $205 per person) |
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What’s It All About?
Survey Seminar 2026: Readiness, Risk, and Regulatory Strategy is a focused seminar designed to help long-term care leaders strengthen survey preparedness in an increasingly complex regulatory environment. It brings long-term care leaders together for a timely and practical look at the regulatory issues shaping survey success. From emerging enforcement trends and key CMS updates to data-informed readiness and effective response strategies, this seminar is designed to help organizations reduce risk, strengthen compliance, and prepare teams to respond with clarity and confidence.
Program Objectives
New CMS changes. New survey trends. New expectations.
Stay ahead of the curve with this high impact session designed to help Tennessee providers navigate the latest federal regulatory changes. We’ll break down key updates to the State Operations Manual (Chapters 5 and 7), new expectations within the Special Focus Facility (SFF) program, and the enforcement trends shaping survey outcomes today. Participants will walk away with a clear understanding of what CMS is prioritizing now and practical strategies to prepare teams, strengthen compliance, and reduce survey risk.
Data tells a story — make sure it’s the right one.
Data isn’t just for survey week; it’s your most powerful daily compliance tool. This session shows providers how to use LTC Trend Tracker, CASPER reports, staffing indicators, and quality measures to identify vulnerabilities before surveyors do. Learn how survey teams use historical deficiencies and data patterns to target areas of concern and discover how to turn your own data into evidence of sustained compliance, strong QAPI processes, and effective past noncompliance (PNC) documentation.
Abuse IJs are rising — are you ready?
Abuse citations are rarely about the event — they’re about the response. This interactive scenario-based session walks participants through real world cases involving injuries of unknown origin, threats between residents, and escalating behavioral concerns. Attendees will practice how to detect red flags, protect residents, report timely, investigate thoroughly, and implement corrective actions that withstand survey scrutiny. Learn what surveyors expect, why abuse related IJs are increasing, and how to build a culture of rapid response and strong documentation.
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Presenters
Raven Jackson, MHS, HSE, LNHA, is a licensed nursing home administrator with more than 15 years of experience in long-term care. She currently serves as the director of regulatory and quality services for AHCA/NCAL. Raven holds a master of science in health science from the University of Central Florida and a master of science in health care quality and safety from the University of Alabama at Birmingham. She also serves as an advisory board member for the Health Care Management Undergraduate program at Florida A&M University and is a McKnight’s Rising Star awardee.
Nina Monroe, RN, BSN, NHA, LTC-CIP, is a registered nurse and the director of quality and regulatory affairs for THCA/TNCAL. She was previously the vice president of quality and clinical operations for American Health Partners and is the former regional administrator for the Tennessee Department of Health’s Middle Tennessee Regional Office, Division of Health Care Facilities. Nina spent many years as a director of nursing in both long-term care facilities and hospitals.
Lauren Stenson, MSN, DNP(c), RN, CNDLTC, QCP, DNS-CT, is a curriculum development specialist with AAPACN. Prior to joining the organization, she was a nursing administrator for the Commonwealth of Pennsylvania under the Department of Military and Veteran’s Affairs branch. Lauren has worked in the post-acute industry for almost 10 years in various roles including director of nursing in a long-term care facility, clinical director in a sub-acute post-surgical center, and nurse educator in multiple settings.
Agenda
8 – 8:30 a.m. Registration
8:30 – 9:30 a.m. Tennessee Regulatory Update – Nina Monroe, THCA/TNCAL
9:30 – 10:30 a.m. Regulatory Roundup: What’s New, What’s Changing, and How to Respond – Raven Jackson, AHCA/NCAL
10:30 – 10:45 a.m. Break
10:45 – 11:45 a.m. Taking the Surprise Out: How to Prepare Staff for a Nursing Facility Survey– Lauren Stenson, AAPACN
11:45 a.m. – 1 p.m. Lunch
1 p.m. – 2 p.m. Operationalizing Data: Turning Metrics into Everyday Success – Raven Jackson, AHCA/NCAL
2 p.m. – 2:15 p.m. Break
2:15 p.m. – 3:15 p.m. From Allegation to Action Effective Response Strategies for Abuse Allegations – An Interactive Session – Raven Jackson, AHCA/NCAL
3:15 p.m. – 4:15 p.m. The 12-Month Survey Readiness Plan – Lauren Stenson, AAPACN
4:15 p.m. – 4:30 p.m. Wrap Up, Evaluation Survey, Certificates of Attendance
Registration Information
DATE AND TIME:
April 28, Knoxville
9621 Parkside Dr, Knoxville, TN 37922 (Embassy Suites by Hilton Knoxville West)
April 29, Brentwood
201 Powell Pl, Brentwood, TN 37027 (Tennessee Society of CPAs)
April 30, Jackson
1770 Hwy 45 Bypass, Jackson, TN 38305 (DoubleTree by Hilton Jackson)
Registration: 8 a.m. – 8:30 a.m.
Seminar: 8:30 a.m. – 4:30 p.m.
Registration fee: $185 per person for members (After April 21 – $205 per person)
Credit: NAB/NCERS: 6 Hours NAB
To register: Register online or email with payment to:
Or traditional mail with payment to:
THCA
P.O. Box 440548
Nashville, TN 37244-0548
CANCELLATIONS AND REFUNDS
THCA reserves the right to cancel any seminar and will make a full refund to registrants in the event of a cancellation. THCA understands that registrants cannot always attend seminars as planned. Therefore, substitutions may be made at any time. If a registration cancellation is necessary and is received by THCA at least 48 hours before the seminar, a full refund will be made; less than 48 hours, a 50 percent refund will be made. Those who cancel less than 48 hours prior to the seminar and have not paid will be invoiced for 50 percent of the fee. All cancellations must be in writing and emailed to education@thca.org. Registrants who do not attend and do not cancel will be invoiced for the full fee.
CONTINUING EDUCATION POLICY
THCA education program participants must attend the entire scheduled seminar to receive credit. No partial credit can be given for late arrivals or early departures. Any participant with knowledge of abuse or misuse of the attendance policy should contact THCA or the staff member present and request a form to report the incident. THCA will only accept attendance certificates that are completed and collected onsite at the conclusion of the seminar.
NOTE TO ATTENDEES
Business casual attire is recommended. Room temperature in meeting spaces is often difficult to control. Please dress appropriately by carrying a light jacket or sweater. If you have special needs (disabilities or dietary restrictions) that require attention to attend this event, please notify THCA at least seven days before the seminar.
Look for the Tennessee Health Care Association/Tennessee Center for Assisted Living on Facebook and YouTube.
THCA/TNCAL’s Convention & Trade Show is the association’s signature event of the year, a time when Tennessee’s long-term care professionals can come together for education, networking, and a true sense of community. This year, however, the COVID-19 pandemic has created challenges unlike any our industry has seen before. THCA’s Board of Directors and staff have been considering the feasibility of holding a major event amid social distancing recommendations, restrictions on large gatherings, and the particular dangers of the virus to the elderly population.