- State Government

Federal Government

- Agencies
- Contractors

Agencies

Centers for Medicare & Medicaid Services (CMS)
7500 Security Boulevard
Baltimore, MD 21244-1850
(410) 786-3000
Toll Free: (877) 267-2323
Web site: www.cms.gov

CMS Region IV, Atlanta Regional Office
Roger Perez, Regional Administrator
Atlanta Federal Center
61 Forsyth Street Southwest, Suite 4T20
Atlanta, GA 30303-8909
Phone: (404) 562-7358
Fax: (404) 562-7186

US Department of Labor
ESA Wage and Hour Division District Office Locations
Web site: www.dol.gov/esa

Nashville Area Office
1321 Murfreesboro Road, Suite 511
Nashville, TN 37217-2626
(615) 781-5344
Fax: (615) 781-5347

Knoxville Area Office
John J. Duncan Federal Building
710 Locust Street, Room 101
Knoxville, TN 37902-2557
(865) 545-4619
Fax: (865) 545-4623

Memphis Area Office
Federal Office Building
167 North Main Street, Room 484
Memphis, TN 38103-1814
(901) 544-3418
 

QSource
Dawn FitzGerald, Chief Executive Officer
3175 Lenox Park Boulevard, Suite 309
Memphis, TN 38115-4291
(901) 682-0381
Toll Free: (800) 528-2655
Fax: (901) 761-3786
Web Site: www.qsource.org

Riverbend Government Benefits Administrator
730 Chestnut Street 
Chattanooga, TN 37402-1729
Beneficiaries: (800) 633-4227
Providers: (877) 296-6189
Web Site: www.riverbendgba.com

State Government - www.state.tn.us

- Boards and Commissions
- Departments
- Ombudsmen
- Social Security Administration District and Branch Offices
- State Officials

Boards and Commissions

Civil Penalty Panel
Wanda Hines, Administrator
Health Care Facilities
227 French Landing, Suite 501
Heritage Place, MetroCenter
Nashville, TN 37243
(615) 741-7586
Fax: (615) 741-7051
E-Mail: wanda.e.hines@state.tn.us

Commission on Aging & Disability
Mike Hann, Executive Director,
8^th Floor, Andrew Jackson Building
500 Deaderick Street
Nashville, TN 37243-0860
(615) 741-2056
Fax: (615) 741-3309
E-Mail: mike.hann@state.tn.us
Web site: www.state.tn.us/comaging

Board for Licensing Health Care Facilities
Ann Thompson, Director 
227 French Landing, Suite 501
Heritage Place, MetroCenter
Nashville, TN 37243
(615) 741-7221
Fax: (615) 741-7051
E-Mail: ann.thompson@state.tn.us

Board of Examiners for Nursing Home Administrators
Mary Webb, Board Administrator
227 French Landing, Suite 300
Heritage Place, MetroCenter
Nashville, TN 37243
(615) 253-1935
Fax: (615) 532-5164
E-Mail: mary.webb@state.tn.us

Board of Nursing
Elizabeth Lund, R.N., Executive Director 
227 French Landing, Suite 300
Heritage Place, MetroCenter
Nashville, TN 37243
(615) 532-9839
Fax: (615) 741-7899
E-Mail: elizabeth.lund@state.tn.us

Board of Social Workers
James A. Hill, Board Administrator
227 French Landing, Suite 300
Heritage Place, MetroCenter
Nashville, TN 37243
(615) 532-5088
Fax: (615) 532-5164
E-Mail: james.a.hill@state.tn.us

Division of Health Related Boards
Sandra Sturgis, Interim Director
227 French Landing, Suite 300
Heritage Place, MetroCenter
Nashville, TN 37243
(615) 532-3202
E-Mail: sandra.sturgis@state.tn.us

Health Services and Development Agency
Melanie Hill, Executive Director
Andrew Jackson Building, Suite 850
500 Deaderick Street
Nashville, TN 37243
(615) 741-2364
Fax: (615) 741-9884
E-Mail: melanie.hill@state.tn.us

Departments

Department of Commerce and Insurance
Leslie Newman, Commissioner 
Davy Crockett Tower, 3^rd Floor
500 James Robertson Parkway 
Nashville, TN 37243-5065
(615) 741-2241
Web site: www.state.tn.us/commerce
E-Mail: leslie.newman@state.tn.us

Department of Finance and Administration
Dave Goetz, Commissioner
1^st Floor, State Capitol
Nashville, TN 37243-0285
(615) 741-2401
Web Site: www.state.tn.us/finance
E-Mail: dave.goetz@state.tn.us

Bureau of TennCare
Darin Gordon, Deputy Commissioner
310 Great Circle Road
Nashville, TN 37243
(800) 342-3145
Fax: (615) 741-0882
Web Site: www.state.tn.us/tenncare
E-Mail: darin.gordon@state.tn.us

TennCare Provider Services
(800) 852-2683

TennCare Pharmacy Program
(800) 816-1680

TennCare Solutions Unit
(800) 878-3192

Family Assistance Service Center
(866) 311-4287

TennCare Consumer Advocacy Program
(800) 722-7474

TTY-TDD Telephone Line
(800) 772-7647

Wendy Long, M.D., Chief Medical Officer
(615) 507-6444
E-Mail: wendy.long@state.tn.us

Mike Cole, Director of Legislative Affairs & Program Analysis
(615) 507-6476
E-Mail: mike.cole@state.tn.us

David Beshara, Director of Pharmacy Services
(615) 507-6497
E-mail: david.beshara@state.tn.us

Patti Killingsworth, Chief of Long-Term Care Operations
(615) 507-6776
E-mail: patti.killingsworth@state.tn.us

Pat Santel, Director of Long-Term Care Services
(615) 507-6777
E-mail: pat.a.santel@state.tn.us

Carol Bene, Pre-Admission Evaluation (PAE) Clerical Unit Supervisor
(615) 507-6948
E-mail: carol.bene@state.tn.us

Debbie Coleman, PAE Unit Nurse Manager
(615) 507-6266
E-mail: debbie.coleman@state.tn.us

Kay Green, Deputy, Home-and Community Based Services Program
(615) 507-6517
E-mail: kay.green@state.tn.us

Conrad Hilton, Estate Recovery
(615) 507-6724
E-mail: conrad.k.hilton@state.tn.us

Kim Carroll, Claims Processing and Nursing Facility Policy Unit Manager
(615) 507-6998
E-mail: kinberly.j.carroll@state.tn.us

Glenda Davidson, Assistant Manager, Claims Processing
(615) 507-6944
E-Mail: glenda.davidson@state.tn.us

David Middleton, Claims Processing Specialist
(615) 507-6996
E-mail: david.middleton@state.tn.us

Jackie Binkley, Managed Care Specialist 2
(615) 507-6989
E-mail: jacquelyn.binkley@state.tn.us

Reginald Brock, Managed Care Specialist 1
(615) 507-6992
E-mail: reginald.brock@state.tn.us

Sonya Capps, Managed Care Specialist 2
(615) 507-6988
E-mail: marla.l.capps@state.tn.us

Deborah Matlock, Managed Care Specialist 3
(615) 507-6995
E-mail: deborah.matlock@state.tn.us

Harold Runsvold, Managed Care Specialist 2
(615) 507-6990
E-mail: harold.runsvold@state.tn.us

Sandy Clavijo, Managed Care Tech
(615) 507-6991
E-Mail: sandra.clavijo@state.tn.us

Victoria White, Managed Care Tech
(615) 507-6993
E-mail: victoria.white@state.tn.us

Department of Health
Susan Cooper, M.D., Commissioner
3^rd Floor, Cordell Hull Building
425 5^th Avenue North
Nashville, TN 37247-0101
(615) 741-3111
Fax: (615) 741-2491
Web Site: health.state.tn.us/index.shtml
E-mail: susan.cooper@state.tn.us

General Counsel
Albert L. Partee, III
220 Athens Way, Suite 210
Plaza One, MetroCenter
Nashville, TN 37243
(615) 741-1611
Fax: (615) 741-7749

Joint Annual Report
Office of Health Statistics
(615) 741-1954
Fax: (615) 253-1688
Web Site: health.state.tn.us/statistics/index.html

Nurse Aide Training/Testing
Wanda King, Nurse Aide Coordinator
(615) 532-7841
E-mail: wanda.king@state.tn.us

Bureau of Health Licensure and Regulation
Christy Allen, Assistant Deputy Commissioner
(615) 741-6257
E-mail: christy.allen@state.tn.us

Vincent L. Davis, Director of Health Care Facilities
(615) 741-7532
E-mail: vincent.davis@state.tn.us

Bill Harmon, Facility Construction Director
(615) 741-9878
E-mail: bill.harmon@state.tn.us

Office for Civil Rights Compliance
227 French Landing, Suite 501
Heritage Place, MetroCenter
Nashville, TN 37243
(615) 741-7531
Fax: (615) 741-7051
Web Site: health.state.tn.us/HCF/civil.htm

Regional Offices of Civil Rights Compliance
East Tennessee
(865) 588-5656

Middle Tennessee
(615) 650-7100

West Tennessee
(731) 423-6454

Health Care Facilities Regional Survey Offices

West Tennessee
Shirley Jones, Regional Administrator
781B Airways Boulevard
Jackson, TN 38301-3203
(731) 423-6454
Fax: (731) 423-6572
E-Mail: shirley.l.jones@state.tn.us

Middle Tennessee
Debra Verna, Regional Administrator
1^st Floor, Mid-Cumberland Regional Building
710 Hart Lane
Nashville, TN 37247-0530
(615) 650-7100
Fax: (615) 650-7101
E-Mail: debra.verna@state.tn.us

East Tennessee
Faye Vance, Regional Administrator
5908 Lyons View Pike
Knoxville, TN 37919-7520
(865) 588-5656
Fax: (865) 594-5739
E-Mail: faye.vance@state.tn.us

Registries

Elderly or Vulnerable Abuse Registry
Tennessee Department of Health
227 French Landing, Suite 501
Heritage Place, MetroCenter
Nashville, TN 37243
(615) 532-5171
Toll Free: (800) 778-4504
Web site: health.state.tn.us/AbuseRegistry/index.html

Nurse Assistant Registry
Tennessee Department of Health
Division of Health Related Boards
227 French Landing, Suite 300
Heritage Place, MetroCenter
Nashville, TN 37243
(615) 532-5171
Toll Free: (888) 310-4650
Web site: health.state.tn.us/licensure/index.htm

Department of Human Services
Gina Lodge, Commissioner
15^th Floor, Citizens Plaza Building 
400 Deaderick Street
Nashville, TN 37248-0001
(615) 313-4700
Fax: (615) 741-4165
Web Site: www.state.tn.us/humanserv

Department of Mental Health and Developmental Disabilities
Virginia Betts, Commissioner 
3^rd Floor, Cordell Hull Building
425 5^th Avenue North
Nashville, TN 37243-0675
MH: (615) 532-6500
DD: (615) 532-6514
Web Site: www.state.tn.us/mental

Department of Veterans Affairs
John A. Keys, Commissioner
Tennessee Department of Veterans Affairs
215 8^th Avenue North
Nashville, TN 37243-0675
(615) 741-6663
Web Site: www.state.tn.us/veteran

Tennessee Occupational Safety and Health Administration (TOSHA)
John Winkler, TOSHA Administrator
220 French Landing
Heritage Place, MetroCenter
Nashville, TN 37243-1002
(615) 741-2793
Fax: (615) 741-3325
Web Site: www.state.tn.us/labor-wfd/tosha.html

TOSHA Laboratory
Tennessee Career Center
1313 Old Fort Parkway
Murfreesboro, TN 37129
(615) 896-8809
Fax: (615) 867-2891

Kingsport
1908 Bowater Drive
Kingsport, TN 37660-4136
(423) 224-2042
Fax: (423) 245-1179

Knoxville
2^nd Floor, KCDC Civic Building
1610 University Avenue
Knoxville, TN 37921
(865) 594-6180
Fax: (865) 594-5171

Chattanooga
State Office Building, Suite 600 West
540 McCallie Avenue
Chattanooga, TN 37402-2066
(423) 634-6424
Fax: (423) 634-8179

Jackson
Box 16, Suite 103
225 Martin Luther King Boulevard
Jackson, TN 38301-6985
(731) 423-5640
Fax: (731) 426-0505

Memphis
170 North Main Street, 11^th Floor
Memphis, TN 38103-1290
(901) 543-7259
Fax: (901) 543-7557

Ombudsmen

Long-Term Care Ombudsman
Jerry Blasingame
Tennessee Commission on Aging & Disability
8^th Floor, Andrew Jackson Building
500 Deaderick Street
Nashville, TN 37243-0860
(615) 741-2056 ext. 122
Fax: (615) 741-3309
E-mail: jerry.blasingame@state.tn.us
Web site: www.state.tn.us/comaging/ombudsman.html

Regional Ombudsmen

Debby Morrell, Long-Term Care Ombudsman
Legal Aid of East Tennessee
311 West Walnut Street
P.O. Drawer 360
Johnson City, TN 37605-0360
(423) 928-8311 ext. 27
Fax: (423) 928-9488

Cindy Troyer, Long-Term Care Ombudsman
East Tennessee Human Resource Agency
9111 Cross Park Drive
Suite D-100
Knoxville, TN 37923-4517
(865) 691-2551 ext. 212
Fax: (865) 531-7216

Trudy Mott, Long-Term Care Ombudsman
Partnership for Families, Children and Adults
225 East 8^th Street (37402-2202)
P.O. Box 11398
Chattanooga, TN 37401-2398
(423) 755-2877
Fax: (423) 755-2755
E-mail: tmott@mail.fcschatt.org

Marie C. Ferran, Long-Term Care Ombudsman
Aging Services for Upper Cumberland
1225 South Willow Avenue
Cookeville, TN 38506-4194
(931) 432-4210
Fax: (931) 432-6010

Donna Ray Anthony, Long-Term Care Ombudsman
Mid-Cumberland Human
Resource Agency
The Oaks Tower
1101 Kermit Drive, Suite 300
Nashville, TN 37217-5109
(615) 850-3922
Fax: (615) 833-2585
E-mail: dranthony@mchra.com

Cheryl Lynne Vallance, Long-Term Care Ombudsman
South Central Tennessee Human Resource Agency
1437 Winchester Highway
Fayetteville, TN 37334-0638
(931) 433-7182 ext. 103
Fax: (931) 424-3210

Marchell Gardner, Long-Term Care Ombudsman
Northwest Tennessee Development District
124 Weldon Drive (37237-1308)
P.O. Box 963
Martin, TN 38237-0963
(731) 587-4213
Fax: (731) 588-5833

Amanda Scott, Long-Term Care Ombudsman
Senior Citizens Law Project
210 West Main Street (38301-6114)
P.O. Box 2066
Jackson, TN 38302-2066
(731) 426-1312
Fax: (731) 426-1362
E-mail: amanda@wtls.org
Web site: www.wtls.org

Sandy Smegelsky, Long-Term Care Ombudsman
Metropolitan Inter-Faith Association
910 Vance Avenue (38126-2911)
P.O. Box 3130
Memphis, TN 38126-0130
(901) 527-0208 ext. 215
Fax: (901) 523-1266
E-mail: ombudsman@mifa.org
(When sending an e-mail, please type “smegelsky” on the subject line.)

Social Security Administration District and Branch Offices

State Officials

Governor
Phil Bredesen
Tennessee State Capitol
Nashville, TN 37243-0001
(615) 741-2001
Fax: (615) 532-9711
E-mail: phil.bredesen@state.tn.us
Web site: www.state.tn.us/governor

Lieutenant Governor
Ron Ramsey
1 Legislative Plaza
Nashville, TN 37243-0026
(615) 741-4524
Fax: (615) 253-0197
E-mail: lt.gov.ron.ramsey@legislature.state.tn.us
Web site: www.legislature.state.tn.us

Speaker of the House
Jimmy Naifeh
19 Legislative Plaza
Nashville, TN 37243-0181
(615) 741-3774
Fax (615) 741-0944
E-mail: speaker.jimmy.naifeh@legislature.state.tn.us
Web site: www.legislature.state.tn.us

Secretary of the State
Riley C. Darnell
6^th Floor, William R. Snodgrass Tower
312 8^th Avenue North
Nashville, TN 37243-0001
(615) 741–2286
Web site: www.state.tn.us/sos

Comptroller of the Treasury
John G. Morgan
1^st Floor, State Capitol
Nashville, TN 37243-0260
(615) 741–2501
Fax (615) 741-7328
E-mail: john.morgan@state.tn.us
Web site: www.comptroller.state.tn.us

Division of State Audit
Arthur A. Hayes, Jr., Director
James K. Polk Building, Suite 1500
505 Deaderick Street
Nashville, TN 37243-1402
(615) 401-7897
Fax: (615) 532-2765
E-mail: arthur.hayes@state.tn.us

Gregg Hawkins, CPA
Medicaid/TennCare Assistant Director
(615) 747-5215
E-mail: gregg.hawkins@state.tn.us

Treasurer
Dale Sims
Tennessee State Capitol
Nashville, TN 37243-0225
(615) 741–2956
www.treasury.state.tn.us