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Success Stories

GOOD NEWS

Crockett County’s Jennifer Harber
is 2004 Caregiver of the Year

In 1972, Gerald Harber took over the management of Crockett County Nursing Home and moved his family into the long-term care facility. His daughter Jennifer’s bedroom was right next door to the kitchen, and she would wake up each morning to the smell of frying bacon. Eventually, Jennifer Harber married and moved on. She never dreamed that one day she would return to the nursing home as dietary manager and be responsible for cooking the bacon and then some.

At the age of 25, Harber walked back through the doors of Crockett County Nursing Home to start work. Using the skills her father had taught her – how to love, provide for and dedicate her life to the elderly – she has worked as housekeeping supervisor and activities director. In November of 2000, she became a Certified Dietary Manager (CDM). Today, she manages the laundry department in addition to the dietary department.

According to Administrator Sherma Crutchfield, Harber goes beyond her duties to make sure her patients have anything they want to eat. She directs the dietary staff to prepare homemade meals and desserts.

“You will find Jennifer in the kitchen cooking and making extra things for the patients,” Crutchfield says. “She never misses work and will work holidays so she can make these days special for the patients.”

According to the kitchen staff, there is nothing Harber won’t fix for patients. When one Hispanic patient at the facility celebrated her birthday, Harber bought authentic Mexican food, so her day would be special. Some other special requests she has accommodated include barbecue goat, pigs’ feet and souse.

“Jennifer will do whatever it takes to encourage patients to eat," Crutchfield says. "If it means buying those special items, that’s exactly what she does. I have never met anyone like Jennifer, and I am proud that she is my dietary manager.”

Because she dedicates her life to Crockett County Nursing Home – the patients and staff – Harber was selected as the facility’s Caregiver of the Year, and Crutchfield nominated her for district and statewide honors. In September, Crutchfield accepted a plaque on Harber’s behalf during THCA’s 57th Annual Convention & Trade Show at the Gaylord Opryland Resort & Convention Center. Harber was honored as the Jackson District Caregiver of the Year along with winners from Memphis, Nashville, Chattanooga, Knoxville and East Tennessee.

Staff at Crockett County held a reception in Harber’s honor on Friday, Nov. 19 – Nursing Home Caregiver Appreciation Day in Tennessee. Her family, including son Clayton Alexander, daughter Millicent Cathy and stepmother Perrylin Harber, helped make the celebration special. The facility’s beautifully decorated dining room was packed with approximately 100 onlookers.

The standing-room-only crowd included Alamo City Mayor Tommy Green, Tennessee General Session Judge Shannon A. Jones, Karen Utley from Jackson-Madison County General Hospital, the Crockett County High School nursing education class, former co-workers, friends of her family and administrators from Bells Nursing Home, Dyer Nursing Home, Humboldt Nursing Home and Obion County Nursing Home. The event was covered by The Crockett Times.

To kick off the ceremony, Crutchfield welcomed everyone to Alamo and Crockett County Nursing Home. She introduced THCA’s Lance McKerley, who explained the association’s Caregiver of the Year program. State Rep. Craig Fitzhugh (D-Ripley) spoke of Harber’s long history at the facility and of her commitment. He presented her with a plaque, flowers and a “ticket” signifying a three-day Carnival cruise.

“Jennifer’s father died in 2003, but he would be so very proud that his tradition of dedication lives on in her,” Fitzhugh said.

When asked if she would like to speak, Harber simply said, “Those of you who know me, know that I am not a big talker. So, I’d just like to say thank you.”

In closing, Crutchfield embraced Harber and presented her with a dozen, red roses. She invited everyone to stick around and enjoy a reception, complete with cake, mints, nuts and punch.

2004 District Caregivers of the Year

Each year, THCA honors one person from each of its six geographic districts as District Caregivers of the Year. Jennifer Harber, the statewide Caregiver of the Year, was chosen from the six 2004 district winners.

This year’s district winners include a CNA who has provided exceptional care for her patients for more than 30 years; a woman, who, in addition to her duties as a CNA, takes patients to doctor’s appointments, funerals and other functions; and another who frequently gives of herself to make the final days of her patients’ lives the best they can be.

The following district winners were honored at THCA's 57th Annual Convention & Trade Show in Nashville in September:

Memphis District, Judy Hutsell, Saint Francis Nursing Home;
Nashville District, Geraldine “Cookie” Jenkins, Quality Care Health Center;
Chattanooga District, Cyndia Baine, Life Care Center of Cleveland;
Knoxville District, Dorothy Edmonds, Jefferson County Nursing Home; and
East Tennessee District, Linda Bunton, Appalachian Christian Village.

Past Caregivers of the Year

In 1999, members of the Tennessee Health Care Association developed the Caregiver of the Year award as a way to recognize and pay tribute to the selfless individuals who go the extra mile daily in the state’s nursing homes.

The statewide award is presented every year on Nursing Home Caregiver Appreciation Day in November. District winners are honored in September at THCA’s Convention, and numerous facility Caregivers of the Year are honored each year by the staff at their own facility.

In the first year of the award, the THCA Public Relations Committee selected JoAnn Payne of Quality Care Health Center in Lebanon from a pool of 99 nominees as the inaugural statewide Caregiver of the Year. In a special ceremony, Dr. Fredia Wadley, commissioner of the Tennessee Department of Health (TDH), presented the award.

Nancy Noles, of Knollwood Manor in Lafayette, was honored in a special ceremony as THCA's 2000 Caregiver of the Year. State Sen. Charlotte Burks (D-Monterey) presented the award to Noles.

In 2001, Kathy Burnett, activity director at Country Place Health Care Center, was awarded the honor. Tennessee first lady Martha Sundquist presented Burnett with her prize at Country Place in Crossville.

In 2002, Glen Bunton, a CNA at Appalachian Christian Village in Johnson City, was recognized as Caregiver of the Year. Stacey King, a local television news personality on WJHL-TV, Channel 11, presented the award.

THCA’s 2003 Caregiver of the Year Addie Brewer, a LPN/floor nurse at Highland Manor Nursing Home in Portland, accepted the award from Judy Eads, assistant commissioner for the Tennessee Department of Health (TDH).

For more information on Caregiver of the Year, contact THCA's Communications Department or send an e-mail to info@thca.org.

Archived Stories

“Good News” is a feature designed to spotlight some of the many positive aspects of long-term care in Tennessee. Know of a “good news”  item? Contact THCA’s Communications Department at info@thca.org.

 

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